Recreation - Supervisor- Hilton Key West Resort & Marina

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Recreation Supervisor , you’re not just supervising daily recreation operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

- Supervise recreation operations: Oversee recreation-related pool,, activities, and programming

- Lead the recreation team: Train, schedule, and supervise team members

- Oversee recreation set up: Manage chair and cabana setup, towel service, and personalized poolside amenities; and all scheduled recreation activities

- Deliver exceptional service: Monitor service quality, engage with guests to assess satisfaction, and resolve concerns promptly and professionally

- Manage inventory and supplies: Oversee inventory to ensure proper stock levels and minimize loss

- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.