Banquet Server (Part-Time) - Waldorf Astoria Chicago

Job description

Waldorf Astoria Chicago is looking for a Banquet Server (Part-Time) to join the team in Chicago's Gold Coast!

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website , Facebook , Instagram

Union Position: This position is part of the Local 1 Union which requires   complete open availability . We cannot accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.   You must be comfortable with a schedule and hours that may vary from week to week.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Server (Part-Time) , you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

- Master the menu: Learn the details of all menu items and specials so you can help guests and answer their questions with confidence

- Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!

- Manage the service station: Make sure the service station is always fully stocked, clean, and organized

- Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning

- Support event preparation: Assist with tasks such as cleaning, arranging and setting banquet tables, and restocking supplies to maintain a seamless event flow

- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.